So you have worked hard for ten long years doing everything you were required to do and more besides. It has paid dividends. The people you have worked with to get things done now work for you. Yes, you got promoted to supervisor. And you ask yourself, now what? Well, let me tell you what. You have to bring it. No, not bring it, bring them, eight of them. As a new supervisor, there are eight things you have to bring to the table: Expectations, X-RAY vision, Communication, Empowerment, Leadership, Energy, Nudging, and Teamwork.
The first morning you come to work as the new supervisor and face your employees, you will have Expectations of them and they will have expectations of you. In some cases, the employees will not be able to meet all the expectations you have of them. Likewise, you might not be able to meet all the expectations they have of you. In the event either of these situations exist, it will be your responsibility to bring the employees to the table and negotiate a mutually agreeable solution.
It is your responsibility to map out where you want your organization to go—what you want the employees to achieve. In order to do this, you have to bring X-RAY vision to the table. You have to be able to look into the future, see what the future holds, establish a vision and plan how you’re going to achieve the vision.
You must become a Communication expert as soon as possible. You have to Communicate up the organization with your managers, down the organization with your employees, across the organization with other departments, and outside the organization with your customers.
Great supervisors have the ability to bring Empowerment to their employees. This means giving them a task to do and along with the task giving them the tools, the resources, and the authority to carry out the task.
You must become a great Leader. Great leaders have the ability to bring a vision, communicate that vision to the employees, and motivate the employees to a high level of achievement thus accomplishing the organization’s mission.
You must bring a high level of Energy to your new supervisory job so that you can motivate your employees to a high level of energy. You motivate your employees by first finding out what it takes to motivate them and then do that. At the same time find out what turns them off and don’t do that. I'll talk more about how to motivate employees in an upcoming post.
You must bring the ability to Nudge your employees back on track when they go off the rails. Sometimes employees will do what is forbidden or fail to do what is required. When this happens, you have to do what is necessary to set them back on the right path.
There is a saying that working Together Everyone Accomplishes More—TEAM. As the supervisor, you have to bring Teamwork to your organization. This means getting every person to contribute their fair share to the workload.
If you do these eight things, you will be an "EXCELENT" supervisor.
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